Shipping policy
PrintKing delivers to every state in the U.S., which includes Alaska, Hawaii, and Puerto Rico. At present, we do not offer shipping to international destinations.
Order Fulfillment Time
We process each order within 1–3 business days (Monday through Friday, not counting holidays). Once your order leaves our facility, you'll get an email with tracking details.
Shipping Choices
- Standard Delivery (7-14 business days): $15
Shipping times provided are approximations in business days and exclude weekends and holidays. Tracking is included on all orders.
Package Tracking
After your order is dispatched, we send a tracking number to your email. You can then monitor your shipment via the carrier's website (USPS, UPS, FedEx, or whichever company handles delivery).
Possible Delays
Although we strive to meet our delivery time estimates, occasional delays might happen because of carrier issues, inclement weather, or a high volume of orders. If there's a significant wait for your delivery, kindly reach out to us at reidawenda@lyoxyl.com and we'll check with the carrier.
Address Mistakes
Make sure to carefully verify your shipping address when you place an order. We cannot be held liable for packages sent to an incorrect address supplied by the customer. Should you catch a mistake, please get in touch with our team ASAP and we'll attempt to change the address prior to shipment.
Packages Lost or Damaged
If your shipment gets misplaced during transit or comes to you damaged, get in touch with us within 48 hours from the delivery date (or the expected delivery date) at reidawenda@lyoxyl.com. We'll collaborate with the carrier to sort out the problem and set up either a replacement or a refund when applicable.